These terms are the agreement between you and mbi98. They explain how an mbi98 account is opened, how money moves in and out, what a bonus requires before any of it can be withdrawn, and what happens when a rule is broken. Each heading on this page is fixed, so you can quote it word for word when you contact live chat about a specific clause.
Who can open an mbi98 account
mbi98 is open to anyone aged 18 or above who is not barred by local law from betting online. You need a bank account or e-wallet in your own name, because deposits and withdrawals must travel between accounts that carry the same name as your registration.
One person holds one account. A second registration made to claim a welcome bonus twice is a breach of these terms, and any balance attached to it can be removed without notice.
Register once, verify once
Registration asks for the name printed on your identity document, a mobile number you actually answer, and a password. Type the name exactly as it appears. A mismatch between your mbi98 profile and the bank account you withdraw to is the most common reason a first payout stalls.
Verification happens once, and it waits until your first withdrawal, so you can browse the lobby while it is pending. Upload a clear, uncropped photo of one document:
- National ID Card (NID)
- Passport
- Driving Licence
Our team reviews documents within 24 hours. If the first file is faded or cropped, the review stops until you resend it.
How a deposit reaches your mbi98 balance
The minimum deposit is RM15. mbi98 accepts four payment methods, and most transfers land on your balance in about 1 minute.
| Method | Credit time |
|---|---|
| Touch ’n Go eWallet | About 1 minute |
| DuitNow | About 1 minute |
| FPX Online Banking | About 1 minute |
| Bank Transfer | About 1 minute |
Send money only from an account in your own name. A deposit from a friend's e-wallet, a payment agent, or a third-party bank account is returned to the sender and the balance it created is reversed. Any charge your bank or wallet applies is theirs, not mbi98's.
What the 190% welcome bonus expects from you
Your first deposit earns a 190% bonus capped at RM175. The offer is larger than most, so the conditions below are worth a read before you claim it.
| Term | Detail |
|---|---|
| First deposit bonus | 190%, capped at RM175 |
| Minimum deposit to qualify | RM15 |
| Wagering before withdrawal | 10× bonus plus deposit |
| Time to finish wagering | 7 days |
| Reload bonus on later deposits | 27% |
Bonus credit at mbi98 is not cash, and only settled bets count toward the 10×. A round that is voided, cancelled or cashed out early is not turnover. Withdraw before wagering is finished and the bonus, together with anything won from it, is removed.
Cashback, reloads and referral credit
Cashback at mbi98 returns 0.6% of your daily turnover to your bonus balance, so a rough session costs less than the losses suggest. Later deposits can carry the 27% reload, and referral credit pays RM60 for each friend who registers through your link and starts playing.
None of the three arrives as withdrawable cash. They sit in the bonus balance and follow the wagering rule above unless the offer page says something different. Check that page first, because the offer wording always carries the final say.
When you can take money out of mbi98
Withdrawals start at RM70. A standard account can take out RM5,000 per day, and the daily ceiling rises as your tier does.
| Tier | Monthly turnover | Cashback | Daily cap |
|---|---|---|---|
| Member | No minimum | 0.6% | RM5,000 |
| Star | RM55,000 | 0.85% | RM9,200 |
| Elite | RM170,000 | 1.1% | RM17,000 |
| Master | RM530,000 | 1.35% | RM31,000 |
| Legend | RM1,600,000 | 1.6% | RM57,000 |
Once a request is approved, an e-wallet or bank transfer usually arrives in about 29 minutes. The first withdrawal is the slow one: document review takes up to 24 hours, and the payout is then held for up to 1 hour after approval. Later requests skip both queues.
Keep one account, play your own bets
An mbi98 account is personal. Do not share your login, and do not leave a session open on a device somebody else is using. Any of the following gets a balance frozen while we look into it:
- Software that automates spins, bets or table decisions
- Two accounts matched against each other to farm a bonus
- Collusion with another player at a live dealer table
- A deposit reversed after a losing session
- A new registration after an earlier account was closed
When mbi98 pauses or closes an account
We may suspend an account, hold a withdrawal, or close it outright when these terms are broken, when a document cannot be verified, or when a payment provider flags a transaction. Where the situation allows, we say why and give you a chance to reply through live chat.
Money that came from a breach is removed. A deposit you never wagered goes back to the method you paid with, so keep that account open until the return clears.
Read how a dispute is settled
Round results are settled by the game server record, never by a screenshot or a memory of the screen. Every title in the mbi98 lobby carries the provider's name and its published return-to-player figure. Across 4,400 games from JILI, Pragmatic Play, PG Soft, Habanero, Spribe, Sexy Gaming and KA Gaming, those figures run from about 95% to 97.5%.
If a round looks wrong, send the game name, the time and the stake. The round ID settles the question faster than any description.
Set limits before you need them
Decide what you can spend in a month, then stop when it is gone. If play stops feeling like a choice, ask live chat to close your account and we will hold it for the period you name. Nobody under 18 may register with mbi98, and no account may be opened for somebody else.
How to raise a question about a term
Live chat runs 24/7 and is the quickest way to reach a person about anything on this page. The help centre carries step-by-step guides for deposits, withdrawals and verification. Quote the heading you are reading from and the agent can pull the clause up straight away.
Account matters are never discussed publicly, so keep them inside chat rather than on social media.
Questions the terms tend to raise
1. Can I run two mbi98 accounts?
No. One account per person, and the name on it must match the bank account you withdraw to. If you have lost access to an old account, message live chat and we will help you recover it instead of letting you open a second one.
2. What happens if I withdraw before wagering is finished?
The bonus is cancelled, along with anything won from it. Your own deposit, minus whatever you have already staked, is returned to you. You can still play on the balance that remains.
3. How long does the first withdrawal actually take?
Document review can take up to 24 hours. Once that clears, the payout is held for up to 1 hour and then usually lands in about 29 minutes. Later withdrawals skip both checks and move straight to payment.
4. Does mbi98 charge a fee on deposits or withdrawals?
mbi98 adds no fee of its own. Your bank or e-wallet may apply one, and that charge sits outside our control, so check the provider's rate before sending a large amount.
Want the lobby rules for one game before you sign up? Browse the mbi98 games, or create an account and ask live chat to confirm anything on this page.